If you have a possible claim, here are some suggestions to increase your comfort and confidence about resolving the situation to the best of your ability.
- What needs to be done to stabilize the situation? Make reasonable decisions to protect the property and minimize risk of further loss or increased costs. This makes sense even if you are uninsured. If coverage applies, this is expected. Generally, try to not alter physical evidence or dispose of materials until there is an opportunity for inspections and possible evidence retention. If physical evidence requires alteration to further protect property or life, careful decisions are in order. Preserve as much as possible.
- Contact our agency at 269-422-1101. If the office is closed, please contact the company directly to submit a claim. Emergency claim information can be found on this website and after hours on our office voicemail. Provide all available information as well as how to contact you. Our agency is a valuable resource with experience in our community.
- If repairs will be needed, begin to identify who you might hire to do the work. Your selection of someone to do the repairs to your satisfaction is important.
- Collect and maintain documentation related to the event. Retain receipts and invoices and make notes to assure that you will have an effective record of the event and its consequences.
Following these suggestions immediately after a loss will help you move through the experience with the information needed to make effective decisions.
